Terms of Service

Effective Date: 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by AcquisitionX Scale ("AcquisitionX Scale," "we," "us," or "our"), through our website https://acquisitionxscale.com and any related services, software, automations, or communications.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.

1. Services Provided

AcquisitionX Scale provides marketing, lead-generation, and growth services primarily focused on outbound outreach methods, including but not limited to SMS campaigns, artificial intelligence–driven booking systems, and appointment-setting solutions for contractors and service-based businesses ("Services").

In addition to our core outreach and appointment-setting services, AcquisitionX Scale may also offer Search Engine Optimization (SEO) services, Pay-Per-Click (PPC) advertising, and paid advertising management across third-party platforms upon Client request. Any such services are:

• Offered at our sole discretion

• Subject to separate pricing, fees, and optionally a written agreement

• Not included in pay-per-appointment, trial, or guarantee programs unless expressly stated in writing

We make no guarantees regarding rankings, traffic volume, ad performance, lead quality, conversion rates, or return on investment for SEO, PPC, or paid advertising services.

Service structures, pricing models, and deliverables may vary by Client and are agreed upon prior to engagement.

2. Trial Period and Guarantee

2.1 Seven-Day Free Trial

We may offer a 7-day free trial, during which we cover all operational expenses. Trial eligibility and scope are determined at our sole discretion.

2.2 Seven-Day Free Trial and Appointment Guarantee

AcquisitionX Scale may offer a seven (7) day free trial, during which the Client will not be responsible for any fees, costs, or expenses of any kind. All operational and outreach expenses during the trial period are covered entirely by AcquisitionX Scale.

During the free trial, AcquisitionX Scale will deploy its systems in an effort to deliver qualified appointment bookings. The Client is under no obligation to continue services after the free trial ends.

Payment obligations only begin after the free trial has concluded and only if the Client affirmatively elects to move forward with a paid engagement. If the Client chooses to proceed, fees will be assessed solely on the agreed pay-per-appointment basis or other agreed pricing structure, starting after the trial period.

No charges will be incurred if the Client does not move forward after the trial.

The appointment delivery guarantee applies only to paid engagements and does not create any obligation for payment during the free trial period.

This guarantee does not apply if delays or failures result from:

• Inaccurate or incomplete information provided by the Client

• Client-side calendar, CRM, or communication failures

• Legal, carrier, platform, or compliance restrictions applicable to the Client

3. Fees, Billing, and Payments

• Fees may include pay-per-appointment charges, monthly retainers, setup fees, and/or a one-time activation fee (where applicable).

• All fees are disclosed prior to service commencement.

• Payments may be processed through third-party payment processors.

Chargebacks and Payment Disputes

Client agrees not to initiate chargebacks, payment reversals, or disputes with their payment provider for services that have been rendered or appointments that have been delivered.

Any chargeback or payment dispute initiated without first providing AcquisitionX Scale the opportunity to resolve the issue in good faith shall constitute a material breach of these Terms.

Client agrees that appointment delivery, system deployment, and access to services constitute fulfillment of services. In the event of an improper chargeback, Client agrees to reimburse AcquisitionX Scale for:

• The disputed amount

• Any chargeback fees incurred

• Reasonable collection and legal costs

Except as expressly stated in the seven-day free trial or written guarantee provisions, all payments are final and non-refundable.

4. Term and Cancellation

Services are provided on a month-to-month basis unless otherwise agreed.

Either party may cancel at any time, with cancellation effective at the end of the current billing period. No long-term commitments are required.

We reserve the right to suspend or terminate services immediately for violations of these Terms or applicable laws.

5. Intellectual Property

All systems, workflows, automations, scripts, AI solutions, messaging frameworks, data structures, and methodologies developed or used by AcquisitionX Scale ("Proprietary Materials") remain the sole and exclusive property of AcquisitionX Scale.

Clients receive a limited, non-exclusive, non-transferable license to use the results of the Services during the term of the engagement only.

Clients may not:

• Copy, reverse-engineer, or reproduce Proprietary Materials

• Use Proprietary Materials outside the scope of our services

• Share or resell our systems or methods

6. Client Responsibilities and Compliance

Clients are solely responsible for:

• The legality of their business operations

• Compliance with all applicable laws, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, carrier regulations, and all state and federal marketing laws

• Providing accurate information and maintaining compliant, lawfully obtained contact lists

SMS Consent and TCPA Acknowledgment

Client expressly acknowledges and agrees that:

• AcquisitionX Scale does not provide legal advice and does not verify the legality or consent status of Client-provided contact data

• Client represents and warrants that it has obtained all required express written consent and permissions necessary to receive SMS, MMS, voice, or electronic communications under TCPA and applicable laws

• Client assumes full legal responsibility for any claims, complaints, investigations, fines, penalties, or lawsuits arising from SMS or electronic outreach conducted on Client’s behalf

Client agrees to fully indemnify and hold harmless AcquisitionX Scale from any TCPA-related claims, carrier enforcement actions, regulatory penalties, or private causes of action, including attorneys’ fees.

We do not guarantee message delivery, carrier approval, or uninterrupted SMS services, as these are subject to third-party platforms and carrier policies.

7. Limitation of Liability

To the maximum extent permitted by law, AcquisitionX Scale shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost revenue, reputational harm, regulatory penalties, or business interruptions.

Our total liability shall not exceed the total amount paid by the client to AcquisitionX Scale in the preceding thirty (30) days.

8. Indemnification

You agree to indemnify and hold harmless AcquisitionX Scale, its members, managers, employees, and affiliates from any claims, damages, liabilities, fines, or expenses arising from:

• Your business practices

• Your use of the Services

• Any alleged violation of law or third-party rights

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Client], without regard to conflict-of-law principles.

10. Contact Information

AcquisitionX Scale
Email: [email protected]
Website: https://acquisitionxscale.com